Return & Exchange Policies
Your Satisfaction is Our Priority
We want you to be 100% happy with your purchase. Since we deal in daily essentials and grocery items, our policy is as follows:
- On-the-Spot Returns: We encourage customers to check the items at the time of delivery. If a product is damaged or not as described, you can return it to the delivery partner immediately.
- Exchange: In case of a manufacturing defect or wrong item delivered, we will exchange the product within [Insert Time, e.g., 24 hours], provided the seal is intact and the item is unused.
- Non-Returnable Items: Perishable goods (like milk, bread, or fresh produce) cannot be returned once accepted after delivery.
